Concierge service without the concierge cost

of booking enquiries come outside reception hours
average booking value lost to slow response times
more likely to book if enquiry answered within 5 minutes
Checks real-time availability and takes direct bookings, reducing OTA commission.
Answers detailed questions about rooms, facilities, local attractions, and policies.
Handles pre-arrival requests, check-in information, and special arrangements.
Communicates with international guests in their preferred language.
Unlike generic chatbots or IVR systems, HeyDesk™ understands emotion. When your customers sound frustrated, the agent slows down and becomes more empathetic. When someone's in a hurry, it gets straight to the point. Setup takes 5 minutes, not weeks.
Join hundreds of hotels & b&bs using HeyDesk™ to handle enquiries 24/7.
5-minute setup. No credit card required for demo.