HeyDesk™ for Restaurants & Cafes
Handle reservations while your team handles tables
Service Shouldn't Stop Because the Phone Rings
of restaurant calls happen during peak service hours
average cover value lost per missed reservation
of diners choose a competitor after one unanswered call
Sound Familiar?
- Staff pulled away from tables to answer phones disrupts service quality
- Friday and Saturday nights see highest call volume and highest service demands
- Questions about allergens, menu options, and dietary requirements need accurate answers
- Large party and event enquiries require detailed information exchange
- Collection orders need to be taken accurately without errors
Your AI Maître d' That Never Misses a Reservation
Reservation Management
Takes bookings, manages waitlists, and handles special requests with perfect accuracy.
Menu Knowledge
Answers questions about ingredients, allergens, dietary options, and daily specials.
Collection Orders
Takes takeaway orders with upselling prompts and accurate order confirmation.
Event Handling
Captures large party requirements and event enquiries with all necessary details.
Unlike generic chatbots or IVR systems, HeyDesk™ understands emotion. When your customers sound frustrated, the agent slows down and becomes more empathetic. When someone's in a hurry, it gets straight to the point. Setup takes 5 minutes, not weeks.
Ready to stop missing opportunities?
Join hundreds of restaurants & cafes using HeyDesk™ to handle enquiries 24/7.
5-minute setup. No credit card required for demo.