HeyDesk™ for Retail Shops
Answer stock enquiries while serving customers in-store
Phone Calls Interrupt the In-Store Experience
of customers frustrated when staff prioritise phone over them
average transaction value of a stock enquiry caller
of retail calls are simple stock or hours questions
Sound Familiar?
- Answering phones while serving in-store customers creates poor experience for both
- Stock enquiries require checking systems or stockrooms, leaving callers on hold
- Click and collect coordination requires accurate communication
- Seasonal peaks mean more calls when staff are already stretched
- Small teams mean the phone often goes unanswered
Your AI Shop Assistant That's Always Available
Stock Information
Answers availability questions with real-time inventory integration.
Store Details
Provides opening hours, location, parking information, and directions.
Click & Collect
Coordinates collection orders and notifies when items are ready.
Product Guidance
Helps customers with product questions and recommendations.
Unlike generic chatbots or IVR systems, HeyDesk™ understands emotion. When your customers sound frustrated, the agent slows down and becomes more empathetic. When someone's in a hurry, it gets straight to the point. Setup takes 5 minutes, not weeks.
Ready to stop missing opportunities?
Join hundreds of retail shops using HeyDesk™ to handle enquiries 24/7.
5-minute setup. No credit card required for demo.