HeyDesk™

Emotionally Intelligent

AI Voice Agents

Answer calls, take bookings, qualify prospects—24/7.

Every missed call is a missed opportunity.

HeyDesk™ is a team of AI agents that answer enquiries, explain your services, and book appointments—twenty-four hours a day.

Setup takes five minutes. Describe your business, upload your info, name your agents, give them each a distinct voice, role and personality—done. No coding. No complex integrations.

And because HeyDesk™ understands emotion, your customers feel heard, not handled.

Open Full Page

Trusted by 500+ small businesses

50,000+Calls handled

85%Calls resolved

24/7Availability

Why HeyDesk™

Built Different

Not another IVR menu. Real AI conversation that understands your business.

Emotionally Intelligent

Detects frustration, urgency, and confusion via voice prosody. Adapts tone automatically—slower for upset customers, faster for urgent ones.

Personalised Avatar & Voice

Generate an avatar from your photo. Optionally clone your voice so your agent sounds like you. Your brand, your presence.

5-Minute Setup

Describe your business, upload your FAQs, name your agents, pick their voices—done. No IT team required. Self-serve.

Your Team

Meet Your AI Agents

Choose from specialised roles for customer-facing service or private productivity tools.

Public AgentsCustomer-Facing

Principal

Represents your business with authority and your personal touch

Best for: Owners who want their voice heard

Booking Agent

Takes appointments, checks availability, manages scheduling

Best for: Service businesses

Customer Support

Answers FAQs, handles enquiries, provides information

Best for: FAQ-heavy businesses

Concierge

Full-service: bookings, support, and recommendations

Best for: Hotels, premium services

Receptionist

First point of contact, greets and routes enquiries

Best for: General businesses

Sales Executive

Qualifies leads, pitches products, handles objections

Best for: Sales-driven businesses

Order Agent

Takes orders, confirms details, coordinates fulfillment

Best for: Takeaways, restaurants, wholesalers

Dispatch Agent

Coordinates requests, dispatches resources, manages scheduling

Best for: Taxis, couriers, field service

Agents are accessible via your web widget or shareable link.

Scales Instantly with Demand

24/7/365 Coverage Without Staff

Natural Conversation—No IVR Menus

Emotionally Intelligent Responses

Biometric Admin Recognition

Remembers Names & Preferences

5-Minute Self-Serve Setup

Calendar Sync & Bookings

Order Processing & Tracking

SMS & Email Notifications

Voice + Text Widget

Our USP

Emotional Intelligence in Action

HeyDesk™ understands not just what customers say, but how they feel—the only SMB solution that does.

Voice Prosody Analysis

Analyses tone, pace, stress patterns, and hesitation in real-time. Detects frustration, confusion, urgency, or excitement from how they speak.

Optional Video Analysis

Enable camera for enhanced emotion detection via facial expressions. Picture-in-picture keeps customers in control. Privacy-first.

Real-time Adaptation

Agent adjusts automatically: slower for frustrated customers, faster for urgent ones, empathetic for upset callers. Escalates when needed.

Escalation Alerts: Get notified instantly when a customer needs human intervention—before they hang up frustrated.

Show, Don't Tell

Multimodal Understanding

Your agent sees what customers show—photos, documents, even video. No more "can you describe it?"

Image Analysis

Customers can capture or upload photos. Your agent identifies products, reads labels, inspects damage, or recognises items instantly.

Video Clips

Short video for complex issues. "My tap is leaking"—show it. "Strange noise from my car"—play it. Your agent sees and hears.

Document Reading

Upload PDFs, invoices, or contracts. Your agent extracts key details, answers questions, and never asks you to read it out loud.

Tradespeople: Customer shows a leaky pipe or broken appliance—instant quote before you arrive
Retail: "Do you have this in stock?" Customer shows the product—agent checks inventory
IT Support: Screenshot of error message—agent diagnoses without playing 20 questions
Estate Agents: Property photos for valuation enquiries—agent provides initial guidance
Photographers: Client shares reference images—agent captures the brief accurately
Salons: "I want this style"—customer shows a photo, agent books the right treatment

The Problem

Every Missed Call Costs You Money

85%

of callers abandon voicemail

51%

abandoned a business after IVR menu

$30k+

annual cost to hire a receptionist

Every missed call is lost revenue. HeyDesk™ handles enquiries so you can focus on your craft.

Who It's For

Service Businesses & Freelancers

Anyone too busy doing the work to answer every call—or scaling their audience beyond what one person can handle.

Service Businesses

Take bookings and answer enquiries while you serve customers

Salons

Hair, spas, and therapy. Bookings and check-in.

Restaurants & Takeaways

Take orders, reservations, and handle enquiries 24/7.

Hotels & B&Bs

Availability, bookings, check-in, and concierge.

Retail

Stock enquiries, opening hours, click & collect.

Estate Agents

Property enquiries, viewing bookings, market updates.

Private Hire

Taxis, chauffeurs, couriers. Handle enquiries while driving.

Freelancers & Solopreneurs

Qualify prospects before you invest time in calls

Web Designers

Qualify budget and timeline before the call. Capture project requirements automatically.

IT Support

Triage urgency automatically. Business vs personal, emergency vs scheduled.

Photographers

Capture event details, style preferences, and availability before booking.

Consultants

Filter tire-kickers. Book qualified discovery calls only.

Tradespeople

Get job details, property type, and access info while on-site.

Personal Trainers

Capture goals, availability, and experience level upfront.

Partnership Opportunity

Become a Channel Partner

We're looking for partners to promote, distribute, or exclusively own HeyDesk™ in specific verticals and jurisdictions.

Regional Exclusivity

Own HeyDesk™ in your country or region. Exclusive rights to sell, support, and grow the platform locally.

Sector Specialisation

Become the go-to partner for salons, restaurants, or any vertical. Deep expertise, dedicated support.

White-Label Reseller

Rebrand HeyDesk™ as your own. Your logo, your pricing, your customer relationships.

Simple Pricing

Pay For What You Use

No contracts, cancel anytime. Emotional intelligence included on Business+.

Solo

$99/mo

200 minutes included

2 concurrent conversations
Web widget
Voice + static avatar

+$49/mo for Emotional Intelligence

What Emotional Intelligence Unlocks

Voice prosody analysis

Optional video analysis (PiP)

Real-time tone adaptation

Escalation alerts

Remembers names & preferences

Overage: $0.15/minute • Unlimited team members on all plans

How It Works

Live In Minutes, Not Weeks

Upload Your Info

Menu, services, FAQs, pricing—any format. Our AI ingests and understands it.

Configure Your Agent

Name it, choose a voice, upload your photo for avatar. Test with a sample call.

Go Live

Embed the widget, share a QR code, or connect your phone number.

Channels

Omnichannel Ready

One agent, every channel. Your customers reach you however they prefer.

Available Now

Voice Widget

Chat Widget

Coming Soon

Instagram

Messenger

Optional Add-on

Physical Presence

Give your HeyDesk™ agent a body. Same brain, same personality—now greeting customers at reception, retail counters, or restaurant entrances.

Expressive head and body movements with animated antennas
Built-in camera, microphones, and speaker
Desktop-sized (11" tall) — fits anywhere
Open-source hardware and software

Reachy Mini by Pollen Robotics. Available with all tiers.

Ready to never miss another opportunity?

Join hundreds of small businesses using HeyDesk™ to handle enquiries 24/7.